You asked for a way to save on shipping across multiple orders, so we made it happen!
Effective immediately, our shipping policy is:
- Calculated Shipping: Enter your address to fetch shipping rates. Select from the options presented on the checkout screen
- Shipment Schedule: Shipments will go out once per week. Orders are processed on Thursdays, and ship on Fridays. Tracking will typically become available on Fridays after 5 pm Eastern time.
- Adding to an Order: Place multiple orders in the same week and we will identify and combine orders to the same name and address. Order add-ons can be made up until the cut-off deadline of Wednesdays at 6 pm Eastern time each week. Shipping fee overages will be refunded.
- Tracking Shipments: Full tracking information is available on your Snuffles & Tugs account. Track your orders HERE. You will also receive a shipping notification by email. Please use our website for up to date and accurate shipment tracking. Using a third-party app will not be likely to provide timely updates.
Snuffles & Tugs works hard to create a seamless shipping process. Note that holidays, and company vacations will occasionally alter our processing procedures. Other factors outside our control may cause shipping disruptions. Join our email list HERE to stay up to date.